San Francisco Auto Repair

Disappointed Longtime Customer - Overpriced and Untrustworthy Practices I've been a loyal customer for years, but I feel scammed. We replaced our xenon headlights 28 months ago (after 9 years of use), and now one has already burned out. When I returned to inquire, I was told the warranty on parts and labor is only 24 months. They also said it was working but just dimmer or a different color now but it was out when we drove there and went out again after we picked it up; obviously there's an issue. Out of curiosity, I researched the brand of bulbs they used and discovered they marked them up by ~550%! They chose a cheap option and charged us $491 to replace two bulbs that cost about $50 total. At that price, we assumed we were paying for high-quality, long-lasting bulbs--not so. This experience also made us rethink a prior estimate (years ago) for brake work they said was urgent. We held off back then, and now I'm glad we did because I no longer trust their recommendations. Save yourself the frustration and money. Look elsewhere for honest, transparent service.

My name is Roxane Kess, and I had the best experience with “The Garage”……. I didn’t have to call to check the status of my car…….Rey kept me in the loop of every step of the way…….”The Garage” took their time and fixed my car completely!!!!!……I Highly recommend “The Garage”

I brought in my 2004 Honda for a tune up and had noticed that my clutch was slipping. I'm always a bit nervous bringing in my manual to a new mechanic, but Ray and Kyle made me feel very comfortable right away. Their notifications system kept me up to date and made reviewing and approving repairs super easy and they were very responsive to any additional questions I had. The new clutch is running like a dream and I'll definitely head back for any future repairs and be sending friends there for reliable and trustworthy work.

I've taken my cars here over the years. Always a positive experience. I trust the team on service and pricing. I like how they take photographs and explain what needs to be done. I look forward to continuing my relationship with the team at The Garage.

honest and helpful.

Have been going to The Garage for several years, for both our Mazda 3 and Audi Q5 PHEV. They are fair, quick and very practical in their approach. I really appreciate how communicative they are, sending detailed notes and asking for approval via their online portal before proceeding with the work.

The best experience in my life, I will recommend you always. You are the best from the best.

Great customer service and attention. Honest and reliable.

I highly recommend The Garage. I like that I can book an appointment online, I can text with them, they take photos of my car + mileage once it's dropped off - their communication is excellent. The customer service is outstanding, the repairs and maintenance work is great. I am so happy to have a trustworthy garage.