I took my car into The Garage for an oil change and maintenance checkup for the first time based off a recommendation from a friend, and had an excellent experience. Made an appointment, brought my car in, got the maintenance done (promptly!). They found that my radiator was in bad shape and needed replacement, providing photos so I could see the problem. The damage was from flying debris on the road I had encountered previously, and The Garage handled 90% of the communication with my insurance and ultimately made the entire radiator replacement super easy, even accommodating a week vacation where I wasn't able to bring my car back in. Essentially, everything was seamless from start to finish, great experience. In my case I was working mostly with Howard, he was amazing.