I took my car in for a smog check, which I expected to be expensive because the Check Engine light was on and that has to be fixed to pass a smog test. I also had some issues with my convertible top. Howard said that instead of replacing the part causing the Check Engine light to come on, they just cleaned the carbon off the sensor. Then Warren drove the car to an auto upholstery shop to have the convertible top looked at, and when the guy said he couldn't fix it, he took it to a second place for me. They don't get paid for that at all! They treated my car like it was theirs, and I won't go anywhere else now. I have driven the car about 75 miles since then, by the way, and the Check Engine light still hasn't come back on.